Terms

Terms of Service

By using GoCover you agree to these terms. Read carefully — they explain eligibility, responsibilities, limits and how disputes are handled.

Contact compliance Read terms ↓

1. Eligibility

To use GoCover services you must be at least 18 years old and legally capable of entering binding contracts. Accounts are for individual or authorised corporate use only; impersonation or misuse is prohibited.

2. Use of Services

Our services let you compare, request quotes, and interact with insurers and our advisory team. You agree not to use the platform for unlawful activities, to attempt unauthorised access, or to interfere with operations.

  1. Services are provided for information and facilitation; availability of any insurer product is subject to the insurer’s terms.
  2. Where online purchase is not permitted by regulation (e.g., pending ISNP approval), certain features may be informational or request-based only.

3. Accuracy of Information

You are responsible for providing accurate and complete information when requesting quotes or buying products. Incorrect or withheld information may affect underwriting, claims, or policy validity.

4. Regulatory Compliance

GoCover is a digital platform operated by MetaBees Insurance Brokers Pvt. Ltd. (IRDAI license as applicable). All interactions are subject to IRDAI regulations and other applicable laws. We act as an insurance broker and do not underwrite risks.

5. Limitation of Liability

To the fullest extent permitted by law, GoCover and its affiliates will not be liable for indirect, incidental, special or consequential damages arising from use of the platform. Our total liability for direct damages is limited to the amounts paid by you for the specific service that gave rise to the claim (if any).

6. Dispute Resolution & Governing Law

Any disputes arising from these terms or your use of the services shall be governed by the laws of India and subject to the exclusive jurisdiction of courts in Bengaluru, Karnataka, unless otherwise required by mandatory regulation.

7. Changes to Terms

We may update these Terms from time to time. Material changes will be highlighted on the site. Continued use after updates indicates acceptance of the new terms.

8. Contact

For questions about these Terms or for legal/compliance matters, contact:

Email: compliance@gocover.in

Contact compliance Grievance policy

Summary

These Terms set out who can use our services, how you should use them, the limits of our responsibility and how disputes are handled. For regulatory disclosures and complaints, see our compliance and grievance pages.

  • Users must be 18+ and provide accurate information
  • We act as a licensed broker — we don't underwrite risks
  • Liability is limited and governed by Indian law (Bengaluru jurisdiction)