Privacy

Privacy Policy

We respect your privacy and protect personal data following applicable laws and IRDAI guidance. This page explains what we collect, why, and how you can manage your information.

Contact compliance Read policy ↓
What we collect How we use it Data sharing Security Your rights

Information We Collect

We collect the minimum information needed to provide quotes, manage policies, and comply with regulatory obligations.

  • Personal details: name, email, phone number, address and identifiers needed for KYC/IRDAI compliance.
  • Insurance data: policy details, proposal information, claim-related documents and medical/vehicle information where relevant.
  • Technical data: IP address, device/browser details and analytics to improve service quality.

Use of Information

We use your data for:

  • Providing quotes, issuing policies and servicing your coverages.
  • Processing claims and related communications with insurers and TPAs.
  • Improving our products and personalising your experience (analytics & product development).
  • Meeting regulatory and audit obligations required by IRDAI and other authorities.

Data Sharing

We do not sell your personal data. We may share information only as required to:

  • Insurers and reinsurers for policy issuance, underwriting and claims handling.
  • Third party service providers (e.g., payment processors, analytics, cloud providers) under contract and bound by confidentiality.
  • Regulatory authorities where mandated by law or IRDAI rules.

Data Security & Retention

We follow industry-standard security measures to protect data in transit and at rest. Access controls, encryption, audits and regular security testing (including VAPT) are part of our operational practice.

Records are retained in accordance with IRDAI and company policy. Where applicable, documents are kept for a minimum period (for example, 5 years for transactional records) or longer if required by law.

Your Rights

You can request access, correction or deletion of your personal data. To exercise your rights or for privacy-related queries, contact our Compliance team:

Email: compliance@gocover.in

We will respond to valid requests in line with applicable law and IRDAI guidelines.

Changes to this Policy

We may update this policy from time to time. Material changes will be communicated on our website with the policy effective date. Please check this page for the latest version.

Contact compliance Compliance & filings

Quick summary

GoCover collects only what’s necessary to serve you, shares data with insurers and service providers when required, and stores records securely per IRDAI rules.

  • Data used for quotes, policies, claims & compliance
  • Shared only with partners under contract or where legally required
  • Contact compliance for access, corrections or deletion