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How can I buy insurance online with GoCover?
Choose a policy, fill in member details, review costs and coverages, and complete payment using our secure checkout. Policy document is emailed instantly and available in your account.
Is GoCover an insurer?
No — GoCover is a digital platform operated by Metabees Insurance Brokers Pvt. Ltd. We compare policy options and help you purchase and manage cover from insurers.
How do I raise a claim?
Visit the Claims page, select your policy, and follow the guided steps. Upload the required documents (claim form, discharge summary, bills) and our claims team will assist through the process.
What if a hospital is not in my insurer's cashless network?
You can pay and file for reimbursement. In some cases we help with pre-authorization and negotiation. Always check your insurer's network or contact us to confirm cashless options.
How secure is my data with GoCover?
We use encryption in transit and at rest, role-based access controls, and regular security reviews. VAPT reports can be shared on request for enterprise partners.
Can I renew my policy online?
Yes — log in to your account, view active policies, and use the Renew action. For group policies, speak to your HR administrator or contact our support.
Do you provide corporate/group solutions?
Yes — GoCover focuses on group and employee benefits. Contact sales for volume pricing, onboarding and API integrations for large groups.
Where can developers find API docs?
Developer documentation is available in the Developer Centre. For sandbox access or technical walkthroughs, request a sandbox key via the Partnerships page.